CBP is embarking on one of the first ever Centers of Excelle
Posted: Wed Feb 27, 2013 1:22 pmCBP is embarking on one of the first ever Centers of Excellence and Expertise (CEE) customer satisfaction surveys. The CEEs are the "virtual" ports that offer one-point processing for participating accounts. Information gathered in this survey will be used to obtain facilitation priorities by CEE and assess the efficiency of the CEE’s facilitation efforts. Recognizing that information resides in many different areas, we ask both importers and non-importers to respond (NOTE to non-importers: Please respond with your collective / average client base in mind).
The survey consists of multiple-choice questions that request information on CEE interaction, and it takes only 20 minutes to complete. CBP is asking for responses by Wednesday, March 13th. Keep in mind, the survey is anonymous and the results are stored in a secure web-based survey tool.
The survey can be accessed by clicking here or on the below link. Please feel free to forward this link to your network. We wish to achieve feedback from the widest possible audience in order to get the most comprehensive input on CBP's CEEs.
http://www.surveyshare.com/s/AQAM4SD
The survey consists of multiple-choice questions that request information on CEE interaction, and it takes only 20 minutes to complete. CBP is asking for responses by Wednesday, March 13th. Keep in mind, the survey is anonymous and the results are stored in a secure web-based survey tool.
The survey can be accessed by clicking here or on the below link. Please feel free to forward this link to your network. We wish to achieve feedback from the widest possible audience in order to get the most comprehensive input on CBP's CEEs.
http://www.surveyshare.com/s/AQAM4SD